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Letting Agents Trust Monument

Agents rely on us because we’ve replaced guesswork with systems. Every repair is managed, tracked, and delivered with professionalism and speed
What We Do
Monument Property Maintenance provides fully managed services to the private rented sector. From emergency repairs to scheduled refurbishments, we help landlords and agents maintain safe, compliant, and tenant-ready properties.
Responsive Repairs
Fast-turnaround maintenance across all major trades, including plumbing, electrical, joinery, and decorating.
Void Refurbishments
End-of-tenancy turnarounds to ensure properties are clean, safe, and lettable—minimising downtime.
Planned Maintenance
Regular inspections, safety checks, and routine maintenance to support compliance and asset longevity.
Compliance Works
Support for regulatory needs such as EICRs, gas safety, fire doors, emergency lighting, smoke alarms and more.
A Smarter Way to Manage Property Repairs
Our system-led workflow keeps you and your tenants fully informed — from work order to invoice — with clear communication, audit trails, and zero hassle.
Receive Work Order
Work order received from managing agent and logged into our system for action.
Book Pre-Inspection
We input details, contact tenant, and arrange a pre-inspection to prepare the landlord’s quote.
Automated Tenant Updates
Tenant receives automated booking confirmation and reminders, tracked within our system.
Inspection & Quote
We attend, inspect, capture images, and provide a detailed quote to the landlord.
Approval & Scheduling
Once approved, tenant gets repair appointment with automated reminders; all comms tracked with client access.
Complete Repairs
Repairs are carried out, images captured, and tenant signs to confirm completion.
Invoice Issued
Invoice raised with supporting images for landlord and agent records.
Monument is built for the lettings industry. Our systemised repair process means fewer delays, better updates, and faster resolutions for tenants.
Made on
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